FAQs

IV medical infusions are targeted treatments designed to address specific medical conditions or symptoms, following a thorough assessment by a qualified health practitioner. These treatments may include prescription medications (such as iron, Aclasta), IV fluid for dehydration, or therapeutic nutrients aimed at correcting established deficiencies.

Wellness infusions, in contrast, are designed to support general health, energy, and vitality. They typically include vitamins, minerals, antioxidants, or other nutrients delivered at safe, effective doses. Wellness infusions are not intended to diagnose, treat, or cure any medical condition, but rather to promote overall wellbeing and recovery from everyday stress or fatigue.

Both types of infusions are prescribed by a medical practitioner and administered by registered health professionals to ensure safety and a high level of clinical standards.

IV infusions deliver nutrients directly into the bloodstream (bypassing the digestive system), enabling the body to rapidly access and use these nutrients. That said, the body doesn't store excess water-soluble vitamins; therefore, any extra nutrients that the body does not require are excreted in urine rather than kept long term.

Yes. All of our IV infusions are administered by highly trained registered health professionals using sterile techniques and clinically approved equipment. We require all clients to undergo a clinical consultation before administering any infusion, to enable us to assess each client’s medical history and ensure the proposed infusion is safe and appropriate. Our staff are equipped to manage severe allergic reactions (which are very rare), prioritising your safety throughout the infusion process.

Under New Zealand law, we can't directly advertise the specific vitamins and minerals commonly used in our wellness infusions. For more information about our infusions, please contact us directly.

In New Zealand, IV wellness infusions (such as vitamin and minerals) are not specifically approved medical treatments. While the same vitamins and minerals may be available as oral supplements, their intravenous use places them under the Medicines Act, meaning they are treated as medicines rather than dietary supplements.

Because wellness infusions are offered to optimise wellbeing rather than to treat an established disease, their use is considered 'off-label', which means a prescription is required. MyHydrate arranges this following your consultation, if you decide to go ahead. All infusions are prescribed by a registered medical practitioner and administered by registered health professionals in accordance with New Zealand’s regulatory standards.

As a private service, fees apply to all in-home IV medical treatments. In some circumstances, medicines prescribed by your GP, specialist, or our in-house doctor may be subsidised. Please contact us for further information.

To receive an in-home IV infusion, you’ll just need a private, comfortable space where you can relax for the duration of the treatment—such as a lounge chair or recliner. The area should have good lighting, a nearby power outlet, and easy access for our clinical team to set up their equipment safely.

All of our staff are police vetted to the level required for registered health practitioners. This includes meeting the Children's Act requirements.

All of our staff are highly trained, registered healthcare professionals with extensive experience in administering IV infusions safely. In the unlikely event of a severe allergic reaction, they carry the necessary emergency equipment and medications, ensuring your safety is prioritised.

Our wellness infusions can include a combination of common vitamins and minerals, based on the client's needs and preferences, and what is deemed clinically appropriate. Please contact our team to discuss available combinations

Yes. Informed consent is voluntary, and can be withdrawn at any time.